Accor Hotels
We were enlisted to launch Accor Live Limitless, to convey this exciting rebrand to their followers and potential guests across socials through a seamless transition.
The Brief
Truffle was tasked to work across Accor Hotel’s Instagram and Netherland’s Facebook account, managing the launch of Accor Live Limitless; a loyalty programme which rewards members with partner offerings and services.
The Activity
- Working alongside Accor’s in-house employees as an integrated extension of their team
- Seamlessly ensuring all activities and content across both Instagram and Facebook were coherent
- Full-scale community management and proactive engagement
- Escalating any customer service inquiries to the wider team
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